VOIP Telephone Systems

A VOIP telephone system migration (Voice Over Internet Protocol) based on fast fibre broadband can save up to 60% on traditional analogue line rental and call costs. Additionally, the power, reliability and flexibility of the Byphone system we recommend will truly put you ahead of the game. Furthermore, as a Byphone partner we will design, install and support your phone system just the way you want it.

We’re local, easy to contact and can make changes to your telephone system remotely as your needs change.

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Byphone VOIP telephone system features

01.

Cost effective

Economical and flexible monthly plans are dependent on the number of users and features you require.

02.

Options to suit every business

Lease, rent or buy phone hardware.

03.

No long contracts

An initial 2 to 3-year plan for services with a rolling monthly contract thereafter.

04.

Scalable phone system

Add or subtract users, devices or services as your business needs change.

05.

Phone hardware

Great choice of phones and network equipment from providers such as SNOM, Polycom, Yealink and Ubiquiti.

06.

Multi-site

Integrate multiple offices for a seamless solution across your sites.

07.

Byphone mobile app

Never miss a call when you are out of the office with calls transferred automatically to mobiles.

08.

Time conditions

Set your business opening hours and forward to Voicemail or out of hours numbers to keep your customers connected.

09.

Auto attendant

Press 1 for quality, Press 2 for value. Your system is designed the way you want it. Professionally recorded or upload your own recorded message.

10.

Ring groups

Complete flexibility so that all your calls are directed and responded by the correct department or user.

11.

Feature rich

Call Recording, Announcements, Voicemail and Music on Hold are all available for a minimal monthly fee per user.

12.

Reporting

Detailed reports of Inbound and Outbound call durations, per device, and any missed calls puts you in control.

Do you need VOIP telephone systems guidance?

If you’re a small business, charity or other organisation in Edinburgh we would be delighted to come out to your offices for a free informative chat. We can look at your network infrastructure to see if it’s suitable for a VOIP telephone system and check your existing bills to see where cost savings can be made.

Call us now on 0131 662 9955 or email [email protected]

VOIP FAQs

A lot of businesses tend to get stuck on old phone contracts using analogue and ISDN technology. Typically, these will be very expensive compared to a VOIP (Voice over IP) cloud based telephone system. Costs of VOIP are calculated on a licensed user basis, flexible for the number of phones / employees you want to have on the system. All UK national and mobile calls are also included in the price of the license.

A VOIP phone system relies on decent broadband for call quality and functionality. The VOIP phone system we recommend and install also has a mobile phone app. as a backup if your broadband fails. This also gives the flexibility to take and make business calls when you’re on the move and out of the office.

The system we recommend has open / close hours, auto attendant, announcements, multiple ring groups, voicemail as standard and options for call recording and music on hold. Statistics are available through your own portal to allow you to streamline call handling for best results.

Yes, once a number or multiple numbers are “ported to the cloud”, you can do whatever you want with them to integrate into your phone system. Multiple branch locations can be linked as one in a seamless phone network without the caller being aware. The system is highly flexible.