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Tech News : Google Waits On Hold For You Until A Human Answers

Google’s new “Talk to a Live Representative” feature will call a business for you, wait on hold for you, and call you when a human representative is available.  Being Tested  Similar to Google Pixel’s existing “Hold for Me” feature, “Talk to a Live Representative” is currently in testing in the US by Google’s Search Labs

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An Apple Byte : Instagram and Facebook Ads ‘Apple Tax’

Meta has announced that it will be passing on Apple’s 30 per cent service charge (often referred to as the “Apple tax”) to advertisers who pay to boost posts on Facebook and Instagram through the iOS app.   This move is a response to Apple’s in-app purchase fees, which apply to digital transactions within apps available on the

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Tech Tip – Developing A Consistent Brand Voice Using ChatGPT

If you want to develop a comprehensive guide on your brand’s voice and writing style to ensure consistency across all company communications, you can use ChatGPT to help you. Here’s how: – Open ChatGPT and input a description of the attributes of your brand’s voice (e.g. professional / friendly / authoritative) and any specific do’ss

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Featured Article : Google’s AI Saves Your Conversations For 3 Years

If you’ve ever been concerned about the privacy aspects of AI, you may be very surprised to learn that conversations you have with Google’s new Gemini AI apps are “retained for up to 3 years” by default.  Up To Three Years With Google now launching its Gemini Advanced chatbot as part of its ‘Google One AI Premium

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Tech Insight : What Are ‘Blockchain Identifiers’?

In this insight, we look at what blockchain identifiers are, their roles, users, and relevance to businesses, plus how they could work with the domain name system.  What Are Blockchain Identifiers?  Blockchain, the technology behind cryptocurrencies, is the decentralised, secure, incorruptible ledger system that enables transparent and tamper-proof transactions. Its value is in providing enhanced

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