Company Check : ServiceNow AI Resolves 90 Per Cent of IT Tickets

ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution. Autonomous Workforce and EmployeeWorks The claim forms part of California-based US enterprise software company ServiceNow’s […]

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Sustainability-in-Tech : Google’s 100-Hour ($1 Billion) Battery to Power New Data Centre

Google has announced plans to build a new data centre in Pine Island, Minnesota, powered by wind, solar and a 300-megawatt, 100-hour iron-air battery supplied by US startup Form Energy, marking a significant test of long-duration energy storage at hyperscale. Minnesota and the Clean Energy Structure The project, revealed in February, will be developed in

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Microsoft Copilot Bug Exposes Confidential Emails To AI Tool

A coding error inside Microsoft 365 Copilot briefly allowed the AI tool to read and summarise emails that businesses had explicitly marked as confidential. A Safeguard That Didn’t Hold In January, Microsoft detected an issue inside the “Work” tab of Microsoft 365 Copilot Chat. The problem, tracked internally as CW1226324, meant Copilot could process emails

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Hard Drive Makers Sell Out 2026 Output To AI Data Centres

The world’s biggest hard drive manufacturers have already allocated all the units they will produce this year after hyperscale AI and cloud operators secured the bulk of available capacity. AI Infrastructure Buys Up The Year Western Digital and Seagate have both confirmed that their nearline hard drive production for calendar year 2026 is effectively spoken

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Company Check : Microsoft’s Glass Storage and the Future of Long Term Data

Microsoft has published peer-reviewed research demonstrating that data can be written into ordinary borosilicate glass and preserved for more than 10,000 years, positioning its ‘Project Silica’ work as a potential long-term archival storage platform for the cloud era. The Challenge This development addresses a persistent challenge for hyperscale cloud providers and large enterprises, i.e., how

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Sustainability-in-Tech : Transformers Get A Digital Upgrade As Grid Strain Mounts

A cluster of well-funded startups is attempting to modernise one of the oldest components of the electricity system, replacing passive iron-core transformers with software-driven power electronics designed for an AI and electrification era. Why The Timing Matters Transformers have changed little in principle for more than a century. Built from copper windings and steel cores,

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